Welcome to the Event Success Helpdesk.
One of the best resources for timely, unbiased event help.
At EXPOAid, our mission is to help as many people plan and attend as many events as possible. The Event Success Helpdesk is a free, unbiased source of event information.
Understand Event Logistics
Need help with event terminology? Understanding aspects of a sales sheet or quote? Attach it to your conversation and we'll walk you through it.
Stuck on something?
If you're stuck on something that we can help with, please let us know and we can walk you through it.
Wait Time: 2.4 Hours
To get started, we'll just need some information from you.
We will never spam you. That's a promise!
For more information about this form and to get information about the data we're collecting, please see the footer to call our 24/7 Trust and Safety hotline.
If you have an EXPOAid account, just email firstname.lastname@example.org to get connected to the helpdesk with a smaller wait time.
Frequently Asked Questions
Got questions? We have the answers
How does it work?
When you contact us, we'll automagically send an email asking for more information, screenshots, and other information. When you respond with that, you'll be connected with an account representative who'll try and resolve the issue for you.
Is this really free?
100%. Doesn't matter if you're an existing customer, prospective customer, or really hate our guts. We'll provide our service to everyone who wants our advice, and get a response to you in 6 hours or less (usually the wait is more like 10 minutes).
Start Your Conversation Today
Get paired with an event success coach and help your event grow.